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Communicating with Store Employees
Communicating with store employees is frequent within the workplace and occur in many different ways. A specific document
may be addressed to the entire staff, a group of employees, or a single employee. Its contents may consist of policy/procedure
updates or customer service issues for instance. No matter the size of the audience or purpose of the document, you always
want to make sure your tone and writing style are not offensive, as to maintain healthy working relationships with your fellow
employees.
Critiquing Documents Generated by Employees
Often in the workplace, an employee will address a superior to help review
and critique a document he or she has written. The purpose of the document that the author has written
may involve a customer or may address a concern with someone outside of the company. Regardless of the writer's goal,
your's is to effectively critique the document while maintaining an inspiring, positive tone.
Communicating Bad News
Communicating bad news is an unwanted but necessary part of internal interaction. Bad news may be as small an issue as a few
minor changes in policy or enforcement. On the other hand the issue may be large, involving for instance the difficult task
of terminating an employee. When communicating bad news, you must have well defined buffers in your writing to upset employees
as little as possible, while still successfully translating the bad news.
Writing A Proposal
On occasion in the workplace, your goal in writing may not be to inform an employee or employees of policy changes or bad
news, but to propose an idea. For example, let's theoretically say AZ Hiking Venture is offering a 15 minute increase in lunch
breaks. However, this extra time will be unpaid, and mandatory. This is just one example of an issue that may require a proposal.
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